Privacy Policy

    Last Updated: December 1, 2025

    1. Introduction

    Welcome to AdStreamAI ("we," "us," "our," or "Service"). We respect your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our AI-powered advertising platform.

    By using AdStreamAI, you agree to the collection and use of information in accordance with this Privacy Policy. If you do not agree with our policies and practices, please do not use our Service.

    2. Information We Collect

    2.1 Information You Provide to Us

    Account Information:

    • Name and email address
    • Company name (if applicable)
    • Password (encrypted)
    • Billing and payment information

    Content You Upload:

    • Product photos and images
    • Product descriptions and details
    • Brand assets and logos
    • Any other content you choose to upload

    Social Media Account Information:

    • Access tokens for connected platforms (TikTok, Instagram, Facebook, YouTube, LinkedIn)
    • Platform account usernames and profile information
    • Permissions granted to our Service

    Communication Data:

    • Customer support inquiries
    • Feedback and survey responses
    • Email correspondence with us

    2.2 Information We Collect Automatically

    Usage Data:

    • Pages and features accessed
    • Time spent on the platform
    • Click patterns and navigation paths
    • Ad creation and scheduling activities
    • Campaign performance metrics

    Device and Technical Information:

    • IP address
    • Browser type and version
    • Device type and operating system
    • Time zone and language settings
    • Cookies and similar tracking technologies

    AI-Generated Content Data:

    • Videos and ads created through our platform
    • Editing and customization history
    • Performance analytics of distributed content

    2.3 Information from Third-Party Platforms

    When you connect social media accounts, we may receive:

    • Account verification status
    • Profile information
    • Posting permissions and capabilities
    • Analytics and engagement metrics from your posts
    • Audience demographic data

    3. How We Use Your Information

    3.1 Service Delivery

    • Create and maintain your account
    • Generate AI-powered video advertisements
    • Optimize content for different social media platforms
    • Schedule and autopost content to connected platforms
    • Provide cross-platform distribution services

    3.2 Service Improvement

    • Analyze usage patterns to improve our AI algorithms
    • Enhance platform features and functionality
    • Train and improve our AI models
    • Develop new features and services
    • Conduct research and analytics

    3.3 Communication

    • Send service-related notifications
    • Provide customer support
    • Send promotional materials and updates (with your consent)
    • Respond to your inquiries and requests

    3.4 Security and Legal Compliance

    • Prevent fraud and abuse
    • Ensure platform security
    • Comply with legal obligations
    • Enforce our Terms & Conditions
    • Protect our rights and property

    3.5 Business Operations

    • Process payments and transactions
    • Maintain records for accounting purposes
    • Conduct internal business analysis
    • Manage our business relationships

    4. How We Share Your Information

    We do not sell your personal information.

    4.1 Third-Party Service Providers

    We share data with trusted service providers who help us operate our platform:

    • Cloud hosting providers (for data storage)
    • Payment processors (for billing)
    • AI content generation services (for creating videos)
    • Analytics providers
    • Customer support tools
    • Email service providers

    These providers are contractually obligated to protect your data and use it only for the services they provide to us.

    4.2 Social Media Platforms

    When you authorize posting to social media platforms, we share:

    • AI-generated video content
    • Captions, hashtags, and metadata
    • Scheduling information
    • Necessary authentication tokens

    Each platform's use of this information is governed by their own privacy policies.

    4.3 Legal Requirements

    We may disclose your information if required to do so by law or in response to:

    • Court orders or legal processes
    • Government or regulatory requests
    • Protection of our rights, property, or safety
    • Prevention of fraud or illegal activity
    • Enforcement of our Terms & Conditions

    4.4 Business Transfers

    If AdStreamAI is involved in a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction. We will notify you of any such change in ownership or control of your personal information.

    4.5 With Your Consent

    We may share your information for other purposes with your explicit consent.

    5. AI and Machine Learning

    5.1 How We Use AI

    AdStreamAI uses third-party AI services to:

    • Generate video content from product photos
    • Create captions and hashtags optimized for each platform
    • Adapt content style based on your selected preferences

    5.2 Content Review

    While our AI generates content automatically, we do not manually review your content unless required for security, legal compliance, or customer support purposes.

    6. Data Retention

    We retain your information for as long as necessary to provide our Service and fulfill the purposes outlined in this Privacy Policy:

    • Account Information: Retained while your account is active and for a reasonable period afterward for legal compliance
    • Uploaded Content: Retained while your account is active or until you delete it
    • AI-Generated Content: Retained according to your storage preferences and subscription plan
    • Usage Data: Typically retained for up to 2 years for analytics purposes
    • Payment Information: Retained as required for tax and accounting purposes

    You can request deletion of your data by contacting us or closing your account.

    7. Your Rights and Choices

    7.1 Access and Correction

    You can access and update your account information at any time through your account settings.

    7.2 Data Deletion

    You can request deletion of your personal data by contacting us. Note that some information may be retained as required by law or for legitimate business purposes.

    7.3 Data Portability

    You can request a copy of your data in a machine-readable format.

    7.4 Marketing Communications

    You can opt out of promotional emails by clicking the "unsubscribe" link in any marketing email or updating your communication preferences in your account settings.

    7.5 Cookie Preferences

    You can manage cookie preferences through your browser settings. Note that disabling certain cookies may affect platform functionality.

    7.6 Connected Platforms

    You can disconnect social media accounts at any time through your account settings. This will revoke our access to those platforms.

    7.7 Rights Under GDPR (EU Users)

    If you are in the European Economic Area, you have additional rights including:

    • Right to access your personal data
    • Right to rectification of inaccurate data
    • Right to erasure ("right to be forgotten")
    • Right to restrict processing
    • Right to data portability
    • Right to object to processing
    • Right to withdraw consent
    • Right to lodge a complaint with a supervisory authority

    7.8 Rights Under CCPA (California Users)

    If you are a California resident, you have the right to:

    • Know what personal information is collected
    • Know whether personal information is sold or disclosed
    • Opt out of the sale of personal information (we do not sell personal information)
    • Request deletion of personal information
    • Not be discriminated against for exercising your rights

    To exercise these rights, please contact us at contact@adstreamai.com.

    8. Data Security

    We implement appropriate technical and organizational measures to protect your information:

    • Encryption of data in transit and at rest
    • Secure authentication and access controls
    • Regular security audits and assessments
    • Employee training on data protection
    • Incident response procedures

    However, no method of transmission over the internet or electronic storage is 100% secure. We cannot guarantee absolute security of your data.

    9. International Data Transfers

    Your information may be transferred to and processed in countries other than your country of residence. These countries may have different data protection laws. We ensure appropriate safeguards are in place for such transfers, including:

    • Standard contractual clauses approved by the European Commission
    • Privacy Shield certification (where applicable)
    • Other lawful transfer mechanisms

    10. Children's Privacy

    AdStreamAI is not intended for users under the age of 18. We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us immediately, and we will delete such information.

    11. Third-Party Platform Integrations

    AdStreamAI may integrate with third-party social media platforms such as TikTok, Instagram, Facebook, YouTube, and LinkedIn to enable content publishing and analytics.

    • Data Shared: Only the necessary account information, authentication tokens, and AI-generated content needed to provide the Service.
    • Purpose: To schedule, publish, and analyze your content on connected platforms.
    • Platform Policies: Each platform's use of your information is governed by their own privacy policies. Users must comply with these policies when connecting accounts.
    • Revoking Access: You can disconnect any connected platform at any time via your account settings, which will revoke AdStreamAI's access.

    12. Third-Party Links and Services

    Our Service may contain links to third-party websites and services. We are not responsible for the privacy practices of these third parties. We encourage you to review their privacy policies.

    13. Changes to This Privacy Policy

    We may update this Privacy Policy from time to time. We will notify you of material changes by:

    • Posting the updated policy on our website
    • Sending an email notification to your registered email address
    • Displaying a prominent notice on the platform

    Your continued use of AdStreamAI after such notification constitutes acceptance of the updated Privacy Policy.

    14. Contact Us

    If you have questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:

    Email: contact@adstreamai.com

    Effective Date: December 1, 2025

    By using AdStreamAI, you acknowledge that you have read and understood this Privacy Policy.